West Newton, MA
I just wanted to thank the folks at XGuitars for a wonderful purchasing experience. Geoff was very courteous, prompt and professional in his service. My Kremona Rosa Morena was exactly what I was looking for an affordable price. It really is a spectacular guitar for the price! I look forward into doing many more business transactions with your company.
XGuitars is my go-to place for classical guitar strings. I certainly can't find D'Addario Lightly Polished Composites in the local shops, and your price is better than other online venues, including those that specialize in strings. Geoff's service is prompt and courteous.
My only concern is what to do with the extra nylon third string the sets include, since I prefer the composite one. They're beginning to accumulate. Perhaps other customers also face this quandry and would appreciate some suggestions:
1. Super-high-test line to catch that big ol' lunker (whatever a "lunker" might be).
2. Unique transparent macrame.
3. Sure-fire conversation stopper: "I've got more than a dozen G strings in my collection."
4. Donate them to the music store for all those darned ukuleles.
5. (Nearly) invisible dog leash (to go with the invisible fence and silent whistle).
6. Burglar alarm trip wire for room containing guitar warranting that level of protection. ("OK, now I just need a 1972 Fleta in mint condition!")
7. Cat o' nine tails for the guitar teacher whose pedagogical approach feels like that anyway.
8. Dental floss for Steve Howe's front teeth gap.
9. Garroting the next person who requests Asturias (or Recuerdos, or Partita in E maj., or ...).
10. Grand aerial entrance for your next recital, just like Pink.
I wanted to take the time to thank you at XGuitars for all the help you have given me in acquiring the Conde Hermanos. I work with a luthier and deal with many vendors, and you are clearly at the top! Your interest and knowledge about the guitars you sell is very helpful in making the right purchasing decision. I personally appreciate the constant communication and your patience while I was funding the guitar! I would be pleased to recommend XGuitars to friends and professional contacts.
My experience purchasing an instrument from xguitars was rewarding and pleasant. I received the instrument promptly and exactly as described. This company followed through on all expectations implied and went above and beyond to satisfy my best interests.
It's a pleasure to work with them and I want to personally thank Geoff for his courtesies and professionalism.
The guitar arrived promptly and was carefully packaged. Beautifully built, amazing sound....I am ecstatic and completely satisfied. I absolutely had a great experience with the entire process/purchase and I am glad I trusted in your decision about the guitar. I am 100% satisfied and quite appreciative.
The first time I got in contact with XGuitars was in 2006, when looking to buy a classical guitar. I ended up buying a beautiful Alhambra Classical Guitar, together with a case, at an excellent price. I was extremely satisfied with the customer service, an impression that has been confirmed in subsequent dealings with XGuitars (I have bought a tuner, a metronome, replacement strings, �). Recently, one of the tuning pegs broke and I decided to ask for advice via email from XGuitars before bringing the guitar to a local store for repair. Well, on their own initiative they offered to send me a set of matching tuning machines at no cost (a full six years after having bought my Alhambra)! When they arrived a few days later I was able to replace them myself and got my guitar back to its mint condition in no time. They really know how one cares for a quality instrument. Thanks Mattick! I can definitely confirm the other extremely positive testimonials on this page, and recommend XGuitars very highly for quality, price, professionalism and service.
New York, NY
XGuitars answered all of my pre-sales questions in order to ensure that I was making the correct purchase. Because of their friendly service, easy checkout process and fast delivery, I would highly recommend them. Most importantly, the guitar is beautiful, plays great and sounds fantastic. Many thanks!
San Diego, CA
"Prompt, courteous, and knowledgeable. The lowest price in the country was one thing, but free two-day shipping? Remarkable!"
I am so very grateful and appreciative for all the help and support Chris provided and for helping me choose the right guitar with an appropriate size. The order was shipped and received within two days time! Don't think you can get better service than that anywhere else. Emails and phone calls returned promptly.
Chris also helped me out with all the basic essentials that I would need. When I am ready to buy another instrument, I know there is no other place I would prefer.
Middle Village, NY
Dear XGuitars Staff,
I am writing to express my gratitude for your help with my purchase of the Luis Sevillano 2004. I was pleasantly surprised that you were carrying one of Sevillano's guitars, a luthier few have heard of. After receiving the instrument, I find that it matches and perhaps exceeds your description, proving to me that you know what you are talking about.
When it comes to purchasing a guitar online, there is always an element of risk. I am pleased to find a shop run by people who know guitars and will be honest and open with their potential customers. This was my first time shopping with X Guitars, but I will definitely be back when I need something else.
Got my strings from XGuitars at the best combined product and shipping price I could find. Plus they arrived in 2 days! XGuitars is now at the top of my guitar needs list.
XGuitars is the best on the Internet, no doubt about it! Chris was very helpful and always promptly answered my many, many e-mails in a friendly and professional manner. I was able to upgrade my case without hesitation and my new Alhambra guitar arrived in perfect condition. I couldn't be happier!!
- John Potter
"My experience with XGuitars was great. I emailed them about my situation and they did everything possible to get my ErgoPlay to me ASAP. Thanks for getting the ErgoPlay to me on time Chris!! Excellent customer service!!!"
A great store! They thought ahead that it is was gift and sent my 4P priority just in time before Christmas. Others would charge a great deal extra for that. I got the beautiful sounding 4P as a present for myself. Thanks a lot Audrey, you were right about the cedar top! It is really nice to deal with guitarists rarther than plain sales people.
After searching many websites for custom made flamenco guitars this site turned out to be the best. Not only will you find what you are looking for but also they will make for you what you want. I’ve got to mention the excellent and personal customer service from the day I ordered my guitar till after I received it. Keep up the good work.
"I searched for hours on the internet to find a quality Flamenco Guitar at a competitive price. XGuitars proved to be the most competitive.. The Alhambra Flamenco guitar is beautiful with a marvelous sound. The gift for my husband arrived ontime and in perfect condition. My husband was delighted with his new guitar. I am delighted with XGuitars. I recommend XGuitars to anyone looking for a classical guitar or accessories. ::Thank you for your fast, caring, and personable service."
"I was looking for a new classical guitar of a higher caliber. I purchased a Alhambra India guitar but I wanted it with a spruce top not cedar, They were in Spain at the time of my order and personally selected a guitar from the factory for me. I could not be happier, it is the best guitar I have ever owned. I recently dropped it and it cracked, They also helped me to get it fixed. Xguitars was fantastic to me and they lived up to all my expectations! They even offered to give me a loaner while my guitar was being repaired, now thats service!"
"My first dealing with XGuitars has been an absolute pleasure. It is extremely rewarding to talk to someone who is conversant with your requirements and will give expert advice without trying to be a salesman. He now has a loyal customer who will continue to deal with him for classical guitar requirements. Thank you XGuitars."
"Super services. Best prices. Fast ... shipping. What else can I ask ? I've played classical guitar for the last 29 years. Now I found my ultimate supplier and recommend this site to all my friends."
"I was looking for a classical guitar with the highest degree of craftsmanship and attention to detail, and I was very fortunate to find a web site with those very same qualities. My new Alhambra arrived in perfect condition, and I could not be more pleased with the professional and courteous service I received from XGuitars."
"XGuitars has the best prices on the Web. Purchase is easy and delivery is fast. I am a professional classical guitarist and founder of the New England Guitar Society. After searching carefully, I now buy my strings and accessories exclusively from XGuitars and recommend the same to my students."
"I bought a new Alhambra guitar from XGuitars a few months ago because I wanted to buy a higher-quality guitar than the one I had been playing on. The guitar is brilliant, the delivery was prompt and arrived in excellent condition; They were also very helpful. I would definitely recommend XGuitars to anyone interested in buying a better-quality guitar then the one they have; or buying a guitar to start playing on."
Hudson Falls, NY
It is with considerable pleasure that I write this note. I had been looking for an exceptional flamenco guitar and when I received the guitar that I had ordered from XGuitars I was more than somewhat disappointed. XGuitars proceeded to work with me in a very helpful and professional manner and I ended up getting a G.V.Rubio flamenco guitar that I am enormously pleased with. Without reservation I give XGuitars my highest recommendation. Dealing with them has been a very pleasant and rewarding experience.
I found XGuitars to be very helpful and responsive to my needs when shopping for my Bernabé Concierto guitar. Their prices were competitive, and there were no hidden charges or fees. The guitar arrived in good condition, and he gave me more than the usual 48 hours to make sure the guitar was right for me before I had to commit to purchase. I would recommend XGuitars to anyone wishing to make a guitar purchase over the Internet.
"Superb customer service (excellent communication, follow up)! XGuitars is professional, courteous, and honest -- great qualities when buying over the Internet. Then when you couple that with the best prices on the Web, you can't find a better buying experience than from XGuitars. They added Luthier strings to their inventory and saved me a bundle. I recommend XGuitars without reservation. Muchas gracias! Cheers!"
Santa Monica, CA
"XGuitars fills a much-needed niche: good choice of strings and a tasteful selection of hard to find classicals, flamencos and, now, gypsy guitars (yes!) at a great price. Honest, dependable and easy to deal with."
"I found your site through a google search for classical guitar strings. I was very impressed with your customer service, you sent me a free set of strings when the first order seemed to be delayed. Thanks!"
"I did a Google search for Savarez Alliance strings and found your site. Though I did look at some others, I found yours easiest to work with. When I had questions, they were answered right away. My order was processed quickly and the price was the best I've seen. Thanks again for all of your help and keep up the good work."
"I am a professional guitarist and music teacher and was very pleased with both product prices and service. I plan on ordering again soon."
"I have ordered two sets of Augustine (blue) strings for classical guitar from XGuitars. Not only was the price the best on the Internet ..., but the delivery was extremely fast. I have found my supplier."
Very friendly and helpful! Excellent customer service! FAST shipping! Thanks so much!
The service from XGuitars is marvelous and without question, it is one of the best dealers I've met in my life.